Before you contact us
Include your name, booking reference and a short description of the issue. Never send a card PIN, one-time password or unrelated identity document.

For help with a leaf search, appointment, payment or recording, contact the team using the details already provided during your booking or email support@nadivedas.com.
Include your name, booking reference and a short description of the issue. Never send a card PIN, one-time password or unrelated identity document.
Ask about the required thumb impression, matching language, appointment timing, no-match outcome and refund terms before paying. Avoid sending a full personal biography before live matching.
Use the same verified contact channel through which your appointment was confirmed. This helps the team locate the correct record and reduces impersonation risk.